Golden Kite follow the Swedish and international customer protection laws regarding the 14 days right to withdraw an order.
- Returns & Replacements
- 1. If you wish to cancel your order:
- you can notify us by email to before we have dispatched the goods to you or
- where goods have already been dispatched to you, by returning goods to us in accordance with clause 4 below.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us not apply in the following circumstances: -
- in the event that the product has been used or opened.
- to any products that we have made or customised specifically for you like custom patterns
- the product is in electronic format
- product is a kit version which have been created at request of order
If you at any time have any questions or concerns regarding this or if you want to withdraw an order according to the clauses above you should contact us and we will help you out. Contact us at firstname.lastname@example.org .